At Jantivo Casino Hotel, we pride ourselves on offering a comprehensive suite of premium services designed to enhance every moment of your stay. Our dedicated team is committed to anticipating your needs and exceeding your expectations with personalized attention and exceptional care.
From the moment you arrive until your departure, every aspect of your experience is meticulously crafted to ensure maximum comfort, convenience, and enjoyment. Discover the extraordinary services that set Jantivo apart as a premier destination for discerning guests.
Our experienced concierge team is available around the clock to assist with any request, from dinner reservations to arranging private tours or special events.
Complimentary airport transfers in our fleet of luxury vehicles, along with chauffeur services for local transport during your stay.
Dedicated personal butlers available for our suite guests, offering personalized assistance with unpacking, pressing, and daily needs.
Twice-daily housekeeping service with evening turndown, including premium amenities and personalized preferences.
Select from our extensive pillow menu to ensure your perfect night's sleep, with options ranging from memory foam to hypoallergenic down alternatives.
Enjoy a personalized welcome with champagne, fresh flowers, and gourmet treats upon arrival at your room.
Our award-winning spa offers a range of treatments inspired by global wellness traditions, using premium products and techniques.
Relax in our stunning infinity pool with panoramic views, complete with private cabanas and attentive pool attendants.
Our 24-hour fitness center features the latest equipment, personal trainers, and daily fitness classes.
Experience our exclusive hydrotherapy facilities, including vitality pools, saunas, steam rooms, and ice fountains.
Customized wellness programs combining fitness, nutrition, spa treatments, and mindfulness practices.
Find serenity in our private meditation garden with guided sessions available throughout the day.
Exclusive high-stakes gaming rooms with private dealers, butler service, and personalized amenities.
Dedicated casino hosts to enhance your gaming experience, arrange tournaments, and provide personalized recommendations.
Our tiered loyalty program offers exclusive benefits, from complimentary stays to private events and personalized gifts.
Private lessons with our expert dealers to learn or improve your skills in various casino games.
Convenient currency exchange services with competitive rates exclusively for our casino guests.
State-of-the-art security systems and protocols to ensure a safe and fair gaming environment.
Priority access and premium seating for all shows, performances, and events at our venue.
Access to our members-only lounges featuring signature cocktails, live entertainment, and networking opportunities.
Daily live music and performances featuring acclaimed artists in intimate settings throughout our property.
Learn the art of cocktail making with our expert bartenders in private or group sessions.
Guided wine tastings with our sommelier, featuring rare vintages and exclusive labels.
Curated cultural experiences, from private art viewings to exclusive performances and historical tours.
Fully equipped 24-hour business center with administrative support, private workstations, and videoconferencing facilities.
Elegant meeting rooms and conference facilities with state-of-the-art technology and dedicated event planners.
Ultra-fast, secure Wi-Fi throughout the property and dedicated IT support for any technical needs.
Professional services including translation, notary, and secretarial assistance available upon request.
Personalized corporate gifting services for your business partners or team members.
Comprehensive event planning services for corporate gatherings, from intimate dinners to large conferences.
Curated combinations of our finest services for an unforgettable stay
Tailored experiences for our most discerning guests
From anniversaries to proposals, our team can arrange unforgettable celebrations with personalized touches, including private dining venues, custom menus, floral arrangements, and entertainment.
Discover the surrounding area with curated private excursions, including helicopter tours, yacht charters, private vineyard visits, and cultural expeditions led by expert guides.
Our personal shopping service provides access to exclusive boutiques, private showings, and curated selections based on your preferences, all arranged by our style consultants.
Traveling with family? Enjoy our range of family-friendly services, including babysitting, personalized children's amenities, family activities, and child-friendly dining options.
What our esteemed guests say about our services
Have specific requirements or special requests? Our dedicated team is ready to accommodate your needs and create a customized experience just for you.
Fill out the form with your requests, and our services team will contact you promptly to discuss how we can make your stay exceptional.
Common inquiries about our services
Our concierge desk is staffed 24 hours a day, 7 days a week, to assist with any requests or inquiries you may have during your stay.
Yes, we encourage pre-arrival requests. Please contact our guest services team at least 48 hours before your arrival to arrange special amenities, dietary requirements, or room preferences.
Spa appointments can be canceled up to 4 hours before the scheduled time without charge. Cancellations made less than 4 hours in advance may incur a 50% cancellation fee.
Butler service is complimentary for guests staying in our suites. For other room categories, butler service can be arranged for an additional charge based on your requirements.
Access to our VIP gaming rooms is available to members of our Elite and Platinum loyalty tiers, as well as guests staying in our suites. Other guests can request access through their casino host, subject to approval.
Absolutely. Our events team specializes in creating personalized celebrations, from intimate dinners to grand parties. Please contact our events department at least two weeks in advance for private event arrangements.
Book your stay at Jantivo Casino Hotel and indulge in our premium services